• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 27.11.23, 08:45
  • Opened by: Pierfranco Rossi

Ticket #25080 - How to setting AMP

I bought Alysum - Premium Prestashop AMP Theme but I realized I already had it installed Alysum v.8.2.0, I was convinced that AMP.zip would be included in this purchase, but I don’t see it.
I see the promokit AMP module, but I can’t create the homepage and I find the possibility to set the products for smartphones. What am I missing?
Thank you.

Comments

Fred 27 Nov 2023, 09:25

Hi, Pierfranco Rossi.
AMP is one of modules which is coming with the theme. There is no any reason why it should be provided as separated zip. After theme installation you will find AMP in the left sidebar. Or go to Modules page and find it there

Pierfranco Rossi 27 Nov 2023, 09:40

Hi Fred,
I found the promokit AMP module, but I can’t create the homepage (see please the screenshot)and if I try to setup the homepage appears the error (Pagina non trovata) "Page not found" (second screenshot).
What am I missing?
Thank you.

Attachments:

AMP-module.jpg (117.6 KiB)
AMP-module-01.jpg (42 KiB)
Fred 27 Nov 2023, 09:55

as I can see the module is not installed properly. try to reset it

Pierfranco Rossi 27 Nov 2023, 10:18

Hi Fred, How I can reset?
I have to uninstall and install again?
Thank you

Fred 27 Nov 2023, 10:33

Try this https://take.ms/rh3zj

Pierfranco Rossi 27 Nov 2023, 10:36

It gives me error Fred,
"Eccezione lanciata dal modulo pkamp su reset. Errore durante la reimpostazione del modulo pkamp. The hook id #781 does not exist in database"
"Exception thrown by pkamp module on reset. Error resetting pkamp module. The hook id #781 does not exist in database"

Fred 27 Nov 2023, 10:38

tha's known Prestashop issue. Here is the way ho to resolve it https://www.youtube.com/watch?v=UfEpLikS4W4 That's nothing related to AMP or any other module

Pierfranco Rossi 27 Nov 2023, 11:00

Now its OK Fred, but I' have to create a new home page? Isn't there a way to have the desktop homepage and change it?
Thanks

Fred 27 Nov 2023, 13:28

AMP is completely independent from prestashop theme. if you want to have the same content on both desktop and mobile you have to disable AMP
You can find more info about AMP here https://alysum.promokit.eu/promokit/documentation/amp/

Pierfranco Rossi 30 Nov 2023, 16:22

Hi Fred,
do you recommend leaving it like this and deactivating promokit AMP?
How can I do it on the homepage, to have one photo at a time in the smartphone view?

Fred 30 Nov 2023, 16:58

As you like. There is no any problem to disable it use one layout for all devices.
to configure your home page for mobile, navigate to Creative Elements editor and find Responsive button https://take.ms/BYkcj there you will be able to adjust layouts for mobile device only

Pierfranco Rossi 30 Nov 2023, 17:30

Done, thank you.

Fred 30 Nov 2023, 21:22

You are welcome!