- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 14.12.23, 10:03
- Opened by: Valentino Malcev
Ticket #25131 - Theme Settings not working
Hello,
i installed the Alysum theme on prestashop 8.1.1 and the theme settings (where i find the presets, the header settings ecc) doesn’t work, it appears only if activate the debug mode.
With the debug mode OFF i don’t see the theme settings area
What should i do?
Comments
Hi, Valentino.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office to let me see the issue
Done.
Please be careful because other people are working on the website. Thanks
In the error logs I see a reference to "pseditionbasic" module. Can you try to disable it and check Theme Settings, just for a test?
I tried and it doesen't change nothing, debug On i see the "theme settings" , debug off i can't see the "theme settings"
As I can see Theme Settings now works fine with disabled Debug mode → https://take.ms/itUDk
yes, i updated the theme version to 8.3.1
in the 8.3.0 wasn't working
thanks for the support
You are welcome!