• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 14.12.23, 19:28
  • Opened by: Sabeer Mirza

Ticket #25134 - Problem related to creative elements, search bar, product page

Hello In my website https://angaar.store/

1. Contact us page, Maps isn’t working. Whenever I click on it, the page is not redirecting to maps. (https://sngaar.store/contact-us)
2. In product page all the letters are coming capital, in store i have uplaoded it as capitalized. in other pages it is coming right, but only in product page product name is coming as capital. Even if I Create new page, the elements aren’t changing.
3. Search page miniatures aren’t working, check this url : https://angaar.store/search?s=hoodie

Comments

Catina Charter 14 Dec 2023, 23:03

I contacted them

Fred 15 Dec 2023, 08:20

Hi, Sabeer Mirza.
We can support only one domain name. Recently we have worked on billybuddha.com now you ask us to support angaar.store

Sabeer Mirza 15 Dec 2023, 10:57

Its multistore option. i just changed the domain. I can roll it back if you want. its not a matter of domain. its the bug inside your module.

Fred 15 Dec 2023, 10:59

Ok, I see, sorry, didn't get it. I'll check the issue soon

Sabeer Mirza 15 Dec 2023, 14:57

Any update?

Fred 15 Dec 2023, 15:31

In progress. We have other tickets beside this one

Sabeer Mirza 15 Dec 2023, 15:41

I REMOVED SEARCH ELEMENT, YOU CAN ENABLE AND CHECK IF YOU WANT.

IN PRODUCT PAGE ALSO DESCRIPTION CSS IS ALSO NOT COMING PROPERLY
https://angaar.store/sweatshirts/98-621-angaar-machao-sweatshirt.html#/3-size-l/11-color-black

check the above product.

Fred 16 Dec 2023, 12:09

1. Maps. Yes, there is just no such option to redirect to maps. But that's not a bug
2. You can change the font here https://take.ms/5POIQ

3. That's not our issue, but Creative Elements. I'll provide you CSS fix for that

[data-elementor-type="product-miniature"] {float:none;width:100%}

I'm just wondering, you have changed almost everything in the theme, but can't change such small things like font? strange.

Sabeer Mirza 16 Dec 2023, 17:52

3. I have added added the css code in theme settings, but it is no use. Where should I add that CSS?
2. Thank you

I'm Using creative elements custom file, Because of that maybe you can see the change. I dont know how to code.

Fred 18 Dec 2023, 09:56

3. It definitely works https://take.ms/lX0Xo Add it to Theme Settings → Customer CSS

Which creative elements custom file you are using?

Sabeer Mirza 27 Dec 2023, 10:08

What about description problem. The description is not coming as I put in backend.

Attachments:

description error.png (670 KiB)
decription error 2.png (89.7 KiB)
Fred 27 Dec 2023, 17:14

But you are using Creative Elements widget there, that's not our widget

Sabeer Mirza 28 Dec 2023, 09:39

Theme is Yours right, please tell some custom css

Fred 28 Dec 2023, 09:47

that's on Smarty or even PHP level, not CSS