- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 03.01.24, 18:17
- Opened by: Luca Iaccarino
Ticket #25181 - Menus are not saved correctly- Prestashop link
Hi, I have the same problem as the following ticket (which I report below..).
How can I solve it? Thank you
Ticket #25101 - Menus - prestashop link
Hi
I have a problem with the “prestashop link” context menu which does not register when I click on “Save”.
It’s the same for all the other items I create. When I reopen a menu, my selection has disappeared.
How to fix this ?
Thanks.
Comments
Hi, Luca Iaccarino.
We have developed new menu widget. It’s not released yet, but I can install it for you
Yes please, if possible!
Please try, it's called "pknav"
It's a theme module? I can't find it anywhere..
it's a widget in Creative Elements.
But I already see a problem, it doesn't work on php v.7. So we need some time to make it compatible
ok thank you
In the meantime, is it possible to fix the old menu problem so I can reactivate the store?
Please try now, it should work
just use the widget instead of module. We are going to remove that menu module from the theme at all
Unfortunately I can no longer access to any widget, the page continues to load continuously (see photo) without giving me the opportunity to do anything.
I tried clearing the cache and deleting browser cookies but nothing.
Attachments:
The issue has been fixed. Please test to confirm the change
It seems to work fine now, thanks.
This is the correct option (see Screenshot_3.png)?
Is there any documentation to set it up?
Attachments:
use Navigation
Now everything seems to be working fine..
However, there are some things I can't understand:
1. Once the new menu has been created, do I have to insert it on every page of the site or is it enough to set it on the homepage?
2. I can't understand how to set the formatting and submenus.. are there any instructions I can follow?
..Thanks in advance
1. you have to add it to header, because header is the same on every page, isn't it?
2. See widget settings, there are no additional configuration. If you need to add some option, just let us know we will consider to add it
ok thank you
You are welcome!