• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 03.01.24, 18:17
  • Opened by: Luca Iaccarino

Ticket #25181 - Menus are not saved correctly- Prestashop link

Hi, I have the same problem as the following ticket (which I report below..).

How can I solve it? Thank you

Ticket #25101 - Menus - prestashop link

Hi
I have a problem with the “prestashop link” context menu which does not register when I click on “Save”.
It’s the same for all the other items I create. When I reopen a menu, my selection has disappeared.
How to fix this ?
Thanks.

Comments

Fred 03 Jan 2024, 18:21

Hi, Luca Iaccarino.
We have developed new menu widget. It’s not released yet, but I can install it for you

Luca Iaccarino 03 Jan 2024, 18:25

Yes please, if possible!

Fred 03 Jan 2024, 19:47

Please try, it's called "pknav"

Luca Iaccarino 03 Jan 2024, 22:24

It's a theme module? I can't find it anywhere..

Fred 03 Jan 2024, 22:54

it's a widget in Creative Elements.
But I already see a problem, it doesn't work on php v.7. So we need some time to make it compatible

Luca Iaccarino 04 Jan 2024, 09:36

ok thank you

In the meantime, is it possible to fix the old menu problem so I can reactivate the store?

Fred 04 Jan 2024, 10:59

Please try now, it should work

Fred 04 Jan 2024, 11:00

just use the widget instead of module. We are going to remove that menu module from the theme at all

Luca Iaccarino 04 Jan 2024, 21:59

Unfortunately I can no longer access to any widget, the page continues to load continuously (see photo) without giving me the opportunity to do anything.

I tried clearing the cache and deleting browser cookies but nothing.

Attachments:

Screenshot_1.png (50 KiB)
Fred 05 Jan 2024, 10:39

The issue has been fixed. Please test to confirm the change

Luca Iaccarino 05 Jan 2024, 14:57

It seems to work fine now, thanks.

This is the correct option (see Screenshot_3.png)?
Is there any documentation to set it up?

Attachments:

Screenshot_2.png (51.8 KiB)
Screenshot_3.png (56.8 KiB)
Fred 05 Jan 2024, 15:02

use Navigation

Luca Iaccarino 05 Jan 2024, 16:31

Now everything seems to be working fine..

However, there are some things I can't understand:

1. Once the new menu has been created, do I have to insert it on every page of the site or is it enough to set it on the homepage?

2. I can't understand how to set the formatting and submenus.. are there any instructions I can follow?

..Thanks in advance

Fred 05 Jan 2024, 19:05

1. you have to add it to header, because header is the same on every page, isn't it?
2. See widget settings, there are no additional configuration. If you need to add some option, just let us know we will consider to add it

Luca Iaccarino 07 Jan 2024, 14:30

ok thank you

Fred 07 Jan 2024, 15:57

You are welcome!