• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 09.01.24, 19:23
  • Opened by: Eric Houde

Ticket #25200 - How to show category in a category page

if you go to https://toutpourlafete.net/costume-halloween/ look at your left you will see product filter ans it showing only filter by price, How to show the subcategory in this category ?

Comments

Fred 09 Jan 2024, 20:13

That's Faceted Search module on the left right now. Go to that module configuration page and enable subcategories there

Eric Houde 09 Jan 2024, 21:29

not working. on that page https://toutpourlafete.net/costume-halloween/costumes-femmes/ I have the faceted category in that page https://toutpourlafete.net/costume-halloween/ I dont have faceted category

Fred 10 Jan 2024, 10:06

Please update credentials in your profile https://support.promokit.eu/myprofile to access to your Back-office

Please also make sure the Faceted Search module is configured properly, make sure you have selected all categories in it's configuration

Eric Houde 10 Jan 2024, 15:45

the problem is not the product category, the problem is the filter ! I cant see in filter all the category on some category page.

Fred 10 Jan 2024, 16:02

Please update credentials in your profile https://support.promokit.eu/myprofile to access to your Back-office

Ce compte employé n'existe pas, ou le mot de passe est erroné.
Eric Houde 10 Jan 2024, 16:55

Try not to get access to the Back-office

https://toutpourlafete.net/costume-halloween/costumes-femmes/ WORK #1
https://toutpourlafete.net/costume-halloween/ Not WORK I cant see the category in this category. I have 4 category on this category Woman, Men, Girl, Boy in french

Fred 11 Jan 2024, 09:26

To check that I need access to back office.
I assume you have not configured Faceted Search module properly

Eric Houde 11 Jan 2024, 19:11

the BO work now just log on it

Fred 12 Jan 2024, 10:41

I see that you have properly configured Faceted Search module. So it looks like a bug in there. You can try to switch to Classic theme to check how it work but I guess it works the same there.

Eric Houde 12 Jan 2024, 15:56

I swich classic theme and it work #1 I see category ! only on asylum theme I cant see

Fred 12 Jan 2024, 16:46

Can I switch to Classic theme to see how it looks like there?

Eric Houde 12 Jan 2024, 16:55

yes after test put it back to asylum

Fred 12 Jan 2024, 20:56

Ok, I found it, that's Category Tree module in Classic theme that shows categories list. Just add that module to your category page template

Eric Houde 12 Jan 2024, 21:19

HOW ?

Eric Houde 12 Jan 2024, 21:26

how? i want category in listbox like asylum category

Fred 12 Jan 2024, 21:39

I just switched to Classic to compare, and I see no difference, except Category Tree module as I wrote you above. Please see the screenshot https://take.ms/8sV5S there are also no categories in filter

Eric Houde 12 Jan 2024, 21:44

in category now is empty I dont see anything any product any filter

Fred 13 Jan 2024, 09:19

I have no idea what happened, now it works

Eric Houde 14 Jan 2024, 07:37

the problem come from your facet widget. because on the classic theme everything work #1.
maybe the problem on your widget come from when the category dont have any product its not showing the filter with cateogry.

- Category
- sub1 < if I go there I dont see nothing no category filter > example: https://toutpourlafete.net/costume-halloween/

  1. sub2 < if I go there all product are there and its work I see the ccateogry filer > example: https://toutpourlafete.net/costume-halloween/costumes-femmes/
Fred 15 Jan 2024, 19:08

I have compared Faceted Search in Alysum and Classic ans see no difference on both pages they show the same elements https://take.ms/cJ8uu

Eric Houde 15 Jan 2024, 19:38

dont look on .tpl files, maybe you need to look on .php files.

Fred 15 Jan 2024, 19:44

I don't look on files at all, I see the same block on category page in both themes

Eric Houde 15 Jan 2024, 19:46

https://toutpourlafete.net/costume-halloween/costumes-femmes/ you have block with theme

https://toutpourlafete.net/costume-halloween/                 you have block without themes
Fred 15 Jan 2024, 20:08

Yes, right, and Classic theme works in the same way. That means it's not a bug

Eric Houde 15 Jan 2024, 20:11

No classic theme works on both page.

classic theme
https://toutpourlafete.net/costume-halloween/costumes-femmes/ you have block with theme
https://toutpourlafete.net/costume-halloween/ you have block with themes

Fred 15 Jan 2024, 20:19

I just checked, → https://take.ms/BfB5h → no block with themes there

Eric Houde 15 Jan 2024, 20:42

the block costume & deguisement this is the bloc theme. you can see all the subcategory in this category

Fred 16 Jan 2024, 10:21

Yes, and that's what I wrote you above, that's a Category Tree module. Just add it to your Category page

Eric Houde 16 Jan 2024, 15:29

the problem I prefers asylum widget because he put the categorie inside select listbox

Fred 16 Jan 2024, 17:20

I understand, but Alysum widget is based on native Prestashop Faceted Search module and it shows the same elements like you can see in Classic theme

Eric Houde 16 Jan 2024, 17:25

no your not understand ! Im telling you 1 week the reseult is not the same. classic I see subcategory on asylum I dont see subcategorie

Fred 16 Jan 2024, 17:47

Could you please take two screenshots in classic and Alysum theme and show me the difference because I don’t see it

Eric Houde 16 Jan 2024, 20:49

I only want to see subcategory on category like
https://toutpourlafete.net/costume-halloween/costumes-femmes/

you see category theme

Anges
Animaux
Années 20'/30'
Années 40/50 : rock
Années 60'/70'
Années 80/90 : pop, fluo
Antiquité
Charleston
Chevaliers
Clowns, Cirque
Coffrets cadeaux
Contes
Crèche
Danseurs, danseuses
Diables
Disco
Déguisements chauds
Egypte
Elfe et Lutin
Fluo, phospho et UV
Gonflables
Hawaï
Hippies
Humour
Jungle
Kits tout-en-1
Luxe
Magie et Horreur
Mondes féeriques
Mère Noël
Médiéval
Nationalité et supporters
Ninja
Nonnes, prêtres démoniaques
Personnages
Peuples du monde
Pirates
Princesses
Prisonniers, Gangsters
Préhistoire
Père Noël
Religions
Renaissance et 19ème
Rétro
Sexy
Steampunk
Strass et Paillettes
Super-Héros
Toutes les licences
Uniforme
Vikings
Western

on https://toutpourlafete.net/costume-halloween/costumes-femmes/
you cant see subcategory and I want to see it with asylum widget.

COSTUMES FEMMES
COSTUMES HOMMES
COSTUMES FILLES
COSTUMES GARCONS
PERRUQUES
CHAPEAUX
MAQUILLAGES
MASQUES
LUNETTES
ACCESSOIRES

Fred 16 Jan 2024, 21:04

I understand that, but Faceted Search module doesn't show them for some reason. You can try Category Tree module that show all subcategories

Fred 16 Jan 2024, 21:05

Faceted Search is a native Prestashop module, not ours

Fred 17 Jan 2024, 09:08

Could you please take two screenshots in classic and Alysum theme and show me the difference because I don’t see it