• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 10.02.24, 13:11
  • Opened by: Victor Vilette

Ticket #25291 - Problem with newsletter subscription confirmation

Hello, I am having a problem with the newsletter subscription confirmation which displays a white screen. Do you know how to modify this page?

Also, I preferred using the native newsletter widget of PrestaShop, which allows for more design parameters. It is possible with Alysum?

Thanks.

Attachments:

withe screen.jpg (9.5 KiB)

Comments

Fred 12 Feb 2024, 09:23

Hi, Victor.
Can you please give me a link to a page where I can see the issue?

Victor Vilette 12 Feb 2024, 12:31

Hi, Fred.
You can see this at homepage when the popup appears.
I voluntarily activated both widgets, but I would like to use the bottom one.
link : https://www.hydromelcartel.com/ Thanks

Attachments:

hompage.png (255.9 KiB)
Fred 12 Feb 2024, 14:36

The first form works fine for me → https://take.ms/0vlL0

The second one is a part of CE module and I'm not able to modify or fix that white page
As for design, there are only options available in the widget settings. For now there are no more options to configure its view. the only way to customize it more is to use custom CSS