• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 29.02.24, 16:28
  • Opened by: Victor Vilette

Ticket #25351 - Google reCAPTCHA is not working on contact page

Hi

Google reCAPTCHA not working when customers send messages from contact page, as you can see : https://www.hydromelcartel.com/page/7-contact

I tried to reinstall module but no effects.

Do you have an issue ?

Thanks.

Attachments:

captcha valid.png (118.3 KiB)
error message contact.png (23.5 KiB)

Comments

Fred 01 Mar 2024, 10:14

Hi, Victor Vilette.
As I can see you have some custom contact form created with CE. You need to add this class "contactform-captcha" to the form element, like this https://take.ms/xkMpb

Victor Vilette 01 Mar 2024, 11:14

Hi, Fred
Thanks to your answer.
Do you know where to add this class to the form ?

Fred 01 Mar 2024, 11:23

I can't say exactly because I don't know which files used by that widget. You can try to add it directly in the widget settings, but I'm not sure it will work. Please try

Victor Vilette 01 Mar 2024, 11:27

Don't work in the widget settings

Victor Vilette 01 Mar 2024, 11:27

as u can see

Attachments:

Capture d'écran 2024-03-01 11... (24.8 KiB)
Fred 01 Mar 2024, 13:35

I just make the module compatible with elementor form, please check

Victor Vilette 01 Mar 2024, 17:52

Thanks, it works perfectly.

Fred 01 Mar 2024, 17:53

You are welcome!