- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 08.03.24, 21:17
- Opened by: Distribeaute Colombia S.A.S
Ticket #25388 - Alyssum Delight Preset (Slider does not exist)
Hello, we have an issue with the Alyssum theme in the Delight preset. When we apply the Delight preset, it throws an error when trying to display the banner (The slider “delight” doesn’t exist. Go to “Theme Settings” → “Import” to import this slider.) We have identified that this is an installation problem with the theme since apparently that slider does not exist within the theme files.
Evidences Attached
Comments
Hi, Distribeaute Colombia S.A.S.
But have you tried to do what is written in the message?
Sliders are heavy that's why they are not coming with the theme, but they are available to import right from your back office
I have tried, but I still don't know where I can download that Slider to import it. Could you please explain to me where I can find it? Thank you very much, I'll be waiting for your response.
That is not a bug to fix it. You just need to import a slider.
As described in the message, go to “Theme Settings” → “Import”, select Delight slider and click Import button
The following image appears when I click on the import button as the message says.
Attachments:
Yes, I see. Give me a moment
Strange issue. I have imported that slider manually, now you have it
It works now, thanks for the solution
You are welcome!