- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 13.03.24, 09:01
- Opened by: Alberto López
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #25402 - Creative elements its not working in pages and product
Hello,
I am having problems with Creative elements, When I try to create a page or modify a product with elements it tells me “You must insert the position (hook) in the current template”.
This only happens when I update Creative elements to add the paid license I have.
I have checked the positions and they are all correct, and the code has not been changed.
Comments
Hi, Alberto.
Which store I need to check?
Hi,
The second licence, saphir.wanatop.eu.
Best regards.
I have enabled Debug Mode to be able to read error messages and found out that the error is coming doom creative elements module
Since you have Pro module version, you need to apply to module developers with this issue
Hello,
All right, I'll contact them and if I have any more questions I'll let you know.
Best regards.
Ok