• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 21.03.24, 17:06
  • Opened by: Mickael Delmotte

Ticket #25427 - Google Analytics


I have an issue with Google Analytics module.

After installing the theme Asylum, I have no more Google Analytics data being gathered on the desktop version.

I input my Google Analytics tracking ID in the “PROMOKIT > Google AMP > Settings” section and it gather the data and shows realtime user connected on mobile.

But for the “Desktop” version I get no data from google analytics.

Seems like the same problem as the Ticket #25251.

Thanks in advance for your help.



Fred 21 Mar 2024, 17:54

Hi, Mickael
Try to reset analytics module

Mickael Delmotte 21 Mar 2024, 18:12

Hi Fred,
Just did it and working now.
Thanks a lot.
Kind regards.


Fred 21 Mar 2024, 18:13

You are welcome!