- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 30.05.24, 19:19
- Opened by: luigi scauro
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #25585 - Some buttons doesn't work
Hi, I’ve installed the theme but some buttons doesn’t work properly.
- Filter button open the filters but when clicked again the filter doesn’t close
- Only on mobile the language and currency buttons doesn’t work
Comments
Hi, luigi.
1. The filter button works fine for me https://take.ms/yoraX
2. I don't see the language switcher to check it
Hi, Fred
1.you have to select one option in the filter before https://gemoo.com/tools/upload-video/share/656277332603338752?codeId=vJ1Kb7WW0OO6g&card=656277329033961472
2.You can find the language and the currency switcher in the footer, after the footer logo and before the information menu
1. Yes, I see now. I need access to theme's files via FTP to fix it
2. But there is only one language/currency, nothing to switch
1. Can you tell me what I have to edit in the code to fix it?
2. As you can see from the attachment, in desktop mode if I hover on language or currency it show a submenu with only one item, on mobile this doesn't happen
Attachments:
Hi, is there any news?
I'm sorry, I lost this ticket.
I can't say because I don't know what is the reason. I need access to find out what causes the problem.
Hi Fred, where I can send you Ftp access credentials?
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile
Fields with ftp credentials updated.
You have to remove the dev. from the url
Have you changed website url? Because this one doesn't work http://dev.shopwear.it/