• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 10.06.24, 10:56
  • Opened by: Jorge Contreras

Ticket #25597 - We need help consolidating the images in the posts

Good morning, we want to configure the images of the posts that appear on the giubella.com home but we don’t know where the measurements are changed from. In the home it does not respect the size that we give of 1000×880 px.
How can I do it?


Jorge Contreras 10 Jun 2024, 15:39

We also need to know how to change the name of the product label "NUOVO", we can't find how to do it
Thank you

Fred 10 Jun 2024, 21:17

Hi, Jorge.
Please update credentials in your profile https://support.promokit.eu/myprofile to access to your Back-office to let me see your blog configuration

Jorge Contreras 11 Jun 2024, 15:36

Good afternoon, updated, thank you and sorry

Fred 11 Jun 2024, 17:11

As I can see you have to adjust these values https://take.ms/mYfx6 Then, Save, scroll to top and Regenerate images

Jorge Contreras 11 Jun 2024, 18:48

Thank you!

Jorge Contreras 11 Jun 2024, 18:50

How can I modify this content?

Thank you!

Jorge Contreras 11 Jun 2024, 19:06

Another problem we have is the image in the cart sidebar, screenshot step. How can we solve it?


Fred 11 Jun 2024, 21:11

1. You can create custom contact page using Creative Elements. Create a template and assign it to contact page in Theme Settings → Contact Page
2. But where is the issue? I just added a product to cart with no problem