• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 06.08.24, 12:03
  • Opened by: CM Amira

Ticket #25705 - desktop performance is very low

hi
i have installed your theme on my demo website and i have an issue that after i only added some products the the carousels the performance on the desktop version downgraded significantly can you tell me what could be the issue with empty carousels score was arroun 70 after adding products to the carousels the score is arround 20-30 https://prnt.sc/cWzRTe26IJcq =⇒ link to my demo store http://prestashop8.morinashop.com/
thanks

Comments

Fred 06 Aug 2024, 12:50

Hi, CM Amira.
Please make sure you have disabled debug mode and properly configured prestashop performance accordingly to the theme documentation

CM Amira 06 Aug 2024, 12:58

yes debug mode is disabled and i think that prestashop is configured accordingly to the theme documentation can you send me steps to follow to make its configured accordingly to theme documentation becasue with empty carousels i have score of 70 but after i add products to carousels it gets down to arround 30 - 20

Fred 06 Aug 2024, 13:32

Here is a link to performance configuration https://alysum.promokit.eu/promokit/documentation/#performance

CM Amira 06 Aug 2024, 17:17

i can confirm that i have the same settings as in documentation and yet i get 30 in performance desktop version

Fred 06 Aug 2024, 18:22

Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office to let me check that

CM Amira 06 Aug 2024, 20:06

done

Fred 06 Aug 2024, 21:57

I have tested your store a bit and found out that it works pretty fast. As for the page speed report, the main impact on low score makes Revolution slider. If you really need to improve your score consider to disable Revolution slider module and use static images instead. I know it may sounds weird but that's reality. That slider has huge code base which is not even used if you have simple animations. The slider has been purchased here https://classydevs.com/slider-revolution-prestashop/ and optimised as mush as possible to use with our theme, but we are not able to rewrite it completely.

CM Amira 07 Aug 2024, 14:05

yes the whole point of using this temlate is to improve the score i disabled revolution slider and user images carousels still i have 42 score and i didnt even add more images or productcarousels can you give me what module to use to have good score with images slider and this bloc https://prnt.sc/K-UbM6EezTUc

Fred 07 Aug 2024, 21:41

You can try to use Elementor features to create banners instead of Revolution slider

CM Amira 08 Aug 2024, 11:36

yes i did use image carousels instead of revolution slider and yet i get low score please check this

CM Amira 08 Aug 2024, 11:36

i need to have high score like it was mentioned in the theme demo

Fred 08 Aug 2024, 20:03

what high score do you mean? could you please give me direct link to the page where you have seen that?