• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 09.09.24, 21:00
  • Opened by: Catina Charter

Ticket #25747 - Promo Size Guide Not showing on AmP

Hello,

The Promo Size Guide does not show when we enable amp on the product pages.

Thank you o

Comments

Fred 10 Sep 2024, 22:08

Could you please take a screenshot of the AMP page and where the size guide is not showing? Because I still see the desktop responsive version

Catina Charter 12 Sep 2024, 20:11

We have an amp on. Can you please check why it is not showing?

Attachments:

Fred 12 Sep 2024, 21:15

Ok, I see. But where are you expecting to see it, could you please show me on a screenshot?

Catina Charter 12 Sep 2024, 21:52

The expectation is to see all amp pages on mobile. If the settings are enabled, you should be able to see amp pages on your phone. Please check and confirm that all settings for the amp are working.

Fred 12 Sep 2024, 23:44

It seems AMP is working now. Trying to figure out what's wrong with Size Guide

Catina Charter 13 Sep 2024, 00:17

Thank you

Fred 15 Sep 2024, 11:49

Please update credentials in your profile https://support.promokit.eu/myprofile to access to your FTP, because I'm not able to debug the issue

Catina Charter 16 Sep 2024, 19:20

The credentials are SFTP

Fred 16 Sep 2024, 21:09

I assume you have changed friendly URLs settings and now AMP product page is not loading, it always redirected to desktop page

Catina Charter 17 Sep 2024, 19:11

So if you enable pretty url amp, does it not work?

Attachments:

Fred 17 Sep 2024, 20:57

Yes, AMP is not able to read altered routes. It requires specific url attributes like product ID, link_rewrite and so on