• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 05.10.24, 13:37
  • Opened by: francois andrieu

Ticket #25794 - problem with sort by prices on other country

hello Fred

strange problem
i have used in prestashop the sort by prices

when i am connected with a user in our country , there is no problem, also if i am not connected no problem.

i have a customer in polynesia, and when he is connected with sort by prices, no products are displayed
if i select a sort by reference no problem the products are displayed

why for a user not in our country can’t see the products if the sort is done by prices

if he is connected no problem the products are displayed
if he is connected with sort by prices no products are displayed
if he is connected with sort by reference products are displayed
if i am connected in my country (country by default) no problem
i have try to use the connection of the customer of polynesia and effectivly with sort by prices i can’t see the products
if the sort is by reference it is good

please let me know please

Comments

francois andrieu 05 Oct 2024, 15:48

sorry, after indexation it is good the problem is solved
you can close this
have a nice week end !

Fred 05 Oct 2024, 21:07

Ok, great!
Have a nice weekend too