• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 08.10.24, 12:05
  • Opened by: Davide De Marchi

Ticket #25799 - Mobile menu doesn't work properly

Hi, when using the nav widget in Creative Elements the mobile menu doesn’t open if the dropdown menu is configured to be opened on click instead than on hover.
I can’t fugure out how to make a mobile header as other widgets don’t work.

Comments

Fred 08 Oct 2024, 21:58

That's interesting. You are first one who noticed that.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your FTP Server to let me try to debug and fix it

Davide De Marchi 08 Oct 2024, 22:36

Hi I don't know if you want to merge this and the other ticket of mine #25800… I've compiled the ftp details in my profile… I've noticed that (I'm using the child theme) but it loks like it's trying to read certain files from the child theme instead of the main one…

Attachments:

Screenshot 2024-10-08 at 22.3... (282.9 KiB)
Davide De Marchi 08 Oct 2024, 22:38
Davide De Marchi 09 Oct 2024, 09:38

Hi,
I think I've solved for now using (only for the mobile header) the custom code for the hamburger menu from here: https://alysum.promokit.eu/delight/en/ I added the ps_mainmenu widget instead of the category tree.
I hope you'll solve the issue of the Creative Elements soon, thank you!

Fred 09 Oct 2024, 15:43

Yes, that’s also one of the solution here. We will test category tree module with the CE