• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 19.11.24, 14:37
  • Opened by: Jairo de la Fuente

Ticket #25848 - Client comments doesn't work

When adding a comment the following appears:

{”success”:true,”product_comment”:{”id_product”:2,”id_product_comment”:3,”title”:”Prueba”,”content”:”Prueba”,”customer_name”:false,”date_add”:”2024-11-19T13:32:33+00:00”,”grade”:5,”usefulness”:3,”total_usefulness”:5}}

What is the comments module to see what options it has?

Comments

Fred 19 Nov 2024, 21:17

As I can see that's a new module version 7.0. We need some time to investigate the issue

Jairo de la Fuente 19 Nov 2024, 23:27

What is the module name to see what options it has?

Fred 20 Nov 2024, 00:08

product comments

Fred 23 Nov 2024, 17:06

Hi, Jairo de la Fuente.
The issue has been fixed. Please test to confirm the change
Updated files are here:
/themes/alysum/modules/productcomments/views

Jairo de la Fuente 26 Nov 2024, 20:09

Before, 5 stars were marked by default in the ratings, now if you forget to rate it doesn't let you publish, in the PC version it notifies you with a message, but in the mobile version no message appears, the review is simply not sent and It is not known what happens. Can you leave the 5 stars marked by default? This makes it easier to publish and there are fewer error messages.

Fred 26 Nov 2024, 21:51

Hi, Jairo de la Fuente.
I can't find a way to change default value to 5.