Ticket #25896 - Redirecting the menu to the main category

Hi, we would like to know how we can redirect the title of each category in the menu to the specific category. While keeping the dropdown menu for the category when hovering over it.

Attachments:

Comments

Fred 01 Jan 2025, 22:25

Hi, Distribeaute Colombia S.A.S.
Just use Navigation widget, there you will be able to assign any link and any dropdown template https://mega.nz/file/kdBxQaAS#lY5C5kOSaYG_wGgeQosjwJXMp1agpImES5GPB7TJGJk

Distribeaute Colombia S.A.S 03 Jan 2025, 19:24

Hi, I've checked the module but i don't see the same options you show on the image

Attachments:

Fred 03 Jan 2025, 22:40

Because that's Menu widget, and you need Navigation widget

Distribeaute Colombia S.A.S 07 Jan 2025, 16:28

Hi, i cant find the widget related with the Navigation on Creative Elements

Attachments:

Widget.PNG (98.8 KiB)
Widget.PNG (98.8 KiB)
Widget.PNG (98.8 KiB)
Widget.PNG (98.8 KiB)
Distribeaute Colombia S.A.S 07 Jan 2025, 21:04

The navigation menu seems to be the same as the one I mentioned earlier in my first comment. After reviewing it again, I couldn’t find the option available. Could you please confirm if it’s located elsewhere or guide me on how to access it.

Fred 07 Jan 2025, 22:00

Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your FTP Server to let me check widget files

Distribeaute Colombia S.A.S 09 Jan 2025, 17:14

Hi, i updated the access

Distribeaute Colombia S.A.S 10 Jan 2025, 16:47

Hi, i updated it again

Fred 11 Jan 2025, 00:12
Distribeaute Colombia S.A.S 13 Jan 2025, 15:30

Hi, I have reviewed the widget, and it is indeed there. However, we now have a problem as the Creative Elements page in Prestashop keeps loading continuously and does not allow us to make any changes. We have left the Prestashop access credentials in the profile. Thank you.

Attachments:

Widget Error.PNG (207.5 KiB)
Fred 13 Jan 2025, 22:26

Where I have to navigate to see the issue?
Whenever I attempt to edit any template, I consistently encounter an error message similar to this: https://mega.nz/file/IBxkUSDZ#-KKGGq93p61Qf2yM7ePm-t3TJIqNm-CSVyNnwyk5R1k: https://mega.nz/file/IBxkUSDZ#-KKGGq93p61Qf2yM7ePm-t3TJIqNm-CSVyNnwyk5R1k

Distribeaute Colombia S.A.S 14 Jan 2025, 03:41

It happens on all the pages that use Creative Elements. When I log in with the support user, which you have access to, the same thing happens as shown in the first screenshot. It lets me log in but remains in a loading state.

Fred 14 Jan 2025, 22:30

I see only that the page I want to edit is forbidden Bybeauty2024 https://mega.nz/file/FBISmZSA#jU-ud0co-mipAJY9Hv8_e6_Y6wUBCWi9-8_UsDOn7o0

Distribeaute Colombia S.A.S 14 Jan 2025, 22:38

In that case, could you investigate why this error occurred? The Creative Elements module was working correctly before the change to add the new widget. We urgently need to make changes. Thank you for your help.

Fred 15 Jan 2025, 21:13

I initially thought I lacked sufficient permissions. Didn’t you configure that on your end?
If it works for you but not for me, it implies that there’s a configuration setting that enables it for you but not for me.

Distribeaute Colombia S.A.S 20 Jan 2025, 17:06

Hi, I have reviewed the user permissions again, and you have all permissions enabled since the profile is set as a super administrator. Additionally, i've recreated the profile with the same access rights. Could you please check again?

Fred 20 Jan 2025, 21:55

1. Please confirm the right domain is bybeauty.com, not prueba.bybeauty.com. Because you have both in your profile
2. It still the same. But does it work for you when you try to edit a template?
I'm trying to figure out what's going on

Distribeaute Colombia S.A.S 20 Jan 2025, 22:03

1. Yes, bybeauty.com is the correct domain.
2. I reviewed it again, and I believe the error was due to the user being in debug mode. Could you try accessing it again without debug mode?

Fred 21 Jan 2025, 22:55

Strange, but I always see your site like this https://mega.nz/file/ANwBTboI#0niwmtFBBklH4QteomYf27D0UYU7Yb3iPuQFh4_M4yg

If you want I can just remove that widget for a while

Distribeaute Colombia S.A.S 22 Jan 2025, 20:39

Hi, I believe the page is now visible in your country; I’ve configured that. For now, we are reviewing it separately, but if we can’t resolve it,i will contact you

Fred 22 Jan 2025, 21:41

Yes, it works now.
As I can see the error caused by your custom JS code https://mega.nz/file/ZZxk1bYD#ajh5xh4VJkLLjIsNH8Qj2zVGOLzX7RuYQFAJfX0exrs

You should not add html tags there, only plain js code

Distribeaute Colombia S.A.S 24 Jan 2025, 17:42

Hi, I've made the modifications to the JS code you mentioned. Also, we checked again and there seems to be a line of code in the Pknavwidget that generates the error I showed on the first captures. I'll send you the image.

Attachments:

Fred 26 Jan 2025, 21:35

Ok, I understand the error.
Is your cpanel url changed? this one doesn't work anymore https://167.88.39.26:2083/

Distribeaute Colombia S.A.S 27 Jan 2025, 19:36

No, it's the same URL, can you show me what message appears?

Fred 27 Jan 2025, 22:00

Ok, it seems the menu works fine now, please try

Distribeaute Colombia S.A.S 28 Jan 2025, 18:08

Hi, the module is indeed working now. However, we have a single issue with it: when displaying the dropdown section, it appears bugged and doesn’t display completely. I’ll send you images of how it appears and how it should appear.

Attachments:

Fred 28 Jan 2025, 21:44

Strange, there is no such error on our local setup. Need some time on that

Distribeaute Colombia S.A.S 29 Jan 2025, 21:19

Ok, i'll be waiting for your answer.

Distribeaute Colombia S.A.S 03 Feb 2025, 22:36

Hi, do you have any update of the issue?

Fred 03 Feb 2025, 22:42

Sorry, but no