Promokit Helpdesk Alysum

Normally to put the module in older version, i must delete the new version of the module without supress the files and after install the old version , but when i install the old version after the module is in the section of prestashop modules and the models can't be found because the files models are in the section of the theme
how can i downgrade ?

exactly i must first desinstall the module and after install again the old module but if i do that the models of filters are not in after

you have the connection on our website , and you can see that now the module faceted is in your theme modules
before it was in the section of prestashop, it seems that you have moved this when you have try to have the categories in the module new version, yes now you have the categories but not the product
before this module was in general sections of prestashop and when i have seen that the module don't work , i have downgrade the module to old version and all was good after you have put again the update of this module and put it in your section of theme, and now if i try to reinstall it with the old version i can't have the models of the filters
can you put again this new version in the normal prestashop section with the filters, after i will try to have again the old version of faceted search , do you understand please ?

why now my models filters can't be found ? this is the problem
i think because perhaps the module is not now at the good place , normally to reinstall an older version
i must desinstall the module, then install the older version that i have, and after it must find the the models filters normally, but actually no because i think , the models filters are not at the good place after installation

just a thing
normally faceted search module in the administration of prestashop in the part design and navigation

and now in the administration faceted search module is in the part theme modules
before it was not like this
can you place the module in the normal place with model filters files associated

normally in prestashop this module is in the part of design and navigation

we have not made this ! can you replace it in design and navigation please

also of course , when you have replaced the faceted search module in the good administration part design and navigation,
test if in the desktop version of the website that you have the filters in the categories.
after i will test to downgrade the version to have the amp again
thanks

yes because each subcategory have different filters,
i try to explain more
normally , when in the administration then modules, the faceted search was in the part design and navigation , now this faceted search is in the part of theme module, before when the faceted search was in the design navigation no problem , to load the older version in faceted search , the system find all the configuration, because i must deinstall the module 4.0 to load the module 3.1.16, now if i do that after the system don't find the configuration of the filters, and i want to have the version 3.1.16 of faceted search that it is good with amp
and i ask you to replace this version 4 in the part of design and navigation to try to load the version 3.1.16 like before
actually the faceted search is in the part of theme module in the administration
can you place it into design and navigation please

and why now this module faceted search is in this theme module
before it was in design and navigation
i think that in trying to solve , you or another person of your team has put the module in this part, before it was in design and navigation , we have not put this module in your part of theme

i see in your part there is this attached file

IT IS IN /web/themes/alysum/modules/ps_facetedsearch

BUT WHY I DON T SEE THE MODULE in design and navigation

we have another website with your theme and the module is the design and navigation and it works

when you look the administration the module don't exist actually we have no faceted search in design and navigation only just in your theme

before it was in design and navigation
is it possible that we see the module in design and navigation like before ?

yes , but if i want to downgrade the version i need that the module is in the design version to uninstall and reinstall actually if i uninstall in your theme, and i reinstall the new version the system is after in design and navigation without the models filters, and i want to keep the models filters, and if i reinstall after the module is like a new version without filters, because i i have desinstall in your theme.
when you go to administration the modules you have all the modules some in design and navigation and others in other parts like theme modules for example
i need to have the faceted search i design and navigation to do the downgrade to have after the models of filters
is it clear for you now? or not ?

on administration , modules and then different parts where are the modules and under design and navigation normally you have the faceted search , but actually is in theme modules , not in design and navigation

see the attached file please

yes it is in themes modules
i need it in design and navigation

the normal place of this prestashop module faceted search is in design and navigation

yes but with this i can't downgrade and after have my filters
it is terrible

yes but with this i can't downgrade and after have my filters
it is terrible have you a solution to have the mobile website now when you see that

because i think you will have this problem with this new version

no problem for the desktop version but for amp how to solve the problem , have you an idea ?

hello fred
to solve this integration of this new faceted search , is it possible, is it a problem between faceted search and google amp or
perhaps a problem between your widget to display the categories and the faceted search

perhaps i have the possibility to change the google amp configurtation of this first page to be compatible
let me know please

hello fred are you always working on this problem ? can you give a date , because i need to answer and give a approximative date to have a mobile version running well, thanks to let me know, please

oh yes , i will be happy to test it , and that we see if it is running of course it is a good idea
thanks to update Fred , thanks to update please

ok thanks

yes you can i will parameter again after !

the module that you want to reset is google amp ? i suppose not the faceted search ?
if it is the google amp module no problem

because i have many filters that are active in the desktop version actually and for the moment i don't want to loose them, let me know which module you want to reset please

hello fred just a fing the sub categories are in very small format
is it possible to have normal images and also i have not the filters like in desktop

hello fred , problem to display the sub categories and the filters are not here like in desktop version
in my google console , google detects this problem
URL 
https://www.securachat.fr/mobile/category/5-enregistreurs-dahua-hikvision-meilleurs-prix Indexation AMP
check_circle
La version AMP a été indexée
Pourquoi elle n'est pas valide
Un tag "script" de composant AMP est présent, mais n'est pas utilisé.
Erreur de syntaxe CSS dans le tag "style amp-custom".

also when i access directly on this page , https://www.securachat.fr/mobile/category/5-enregistreurs-dahua-hikvision-meilleurs-prix i have the filters !!!! but with the widget of the categories in google amp i have not , perhaps the problem is in the widget ?

google detects syntax error in products pages also
here is the message on products pages
Erreur de syntaxe CSS dans la balise "style amp-custom". Déclaration incomplète.

i see that you have activated the debug mode
hope that you find the problems , you are near

also just a thing for mobile amp , products in same category display "en rupture de stock" on the image of the product and the product reference under the price of the product is cut

first , if you can , try to have the display of subcategories correct and solve to eliminate in products in the same category the message "en rupture de stock" and to have a correct product reference non cut in this part
to have a mobile running and after to solve the filters that don't display
thanks to do your best Fred

look

it is on mobile just
on desktop is good

on mobile for the sub categories
the view is on mobile

now for images of sub categories it is good , stay the problem on mobile to eliminate in products in the same category the message "en rupture de stock" and to have a correct product reference non cut in this part
look on the screenshot

look on a real mobile not on desktop with a view for mobile,you will see the problem of the reference cut
also i don't want this message "en rupture de stock" on the image, i want supress this message
, please

i have tested on different mobiles same problem the reference is cut and i have always this messge "en rupture de stock" on all products in this part of products on the same category

ok Fred, let me know please when it is done

yes now it is good thanks a lot for that stay just the problem of the filters now !

also there is somethings when you go on a product , i can't put in fav , there is no button for, and also to add more quantities when you want add with + or - don't work and don't change the quantities.

perhaps but i don't know why on desktop all is good the problems are just in mobile amp version

hello fred , i have done a reset completly desinstall the module faceted search i have suppress it , after i have reinstall from prestashop the module this module is always in theme navigation , but with no filters , i must now recreate the filters, when it is done i say to you, i don't understand it is always in theme modules not in navigation

waoo i have found , now the filters on mobile !!!!

now just this to do :
also there is somethings when you go on a product , i can't put in fav , there is no button for, and also to add more quantities when you want add with + or - don't work and don't change the quantities.

also now faorites work, stay just the problem for + and - for quantities

favorites work in mobile but i have also when you go into a product you have a message "en stock" can you do suppress it please
also in the faceted search is it possible to have a button to deselect all after a selection to do another selection
let me know please

also now we have the faceted filters in mobile , but when you choose some filters the results are not good
on desktop is perfect , why for example i select marques (brands) i choose "ajax systems" on mobile it is good but in mobile it is not good , why ? some selections are good others no
why?

it was a stupid thing, the new version give a possibility to have on mobile but when you update this is not automatically done, you must go to the module and you have the option to activate for mobile , by default it is not, when i want to reinitialise i have seen that click on and after it is good! please try now to solve the little things , that i have said to you on last messages, actually i have done the reindex all the the filters i hope that after it will be good

hi fred

it seems that when a filter is in 2 words or 3 words on mobile amp this don't work
exemple i have 3 brands(marques) on cameras dahua, hikvision and ajax systems
if i select ajax systems this don't work , and i have the same problem for each filter that are in more than a word

on desktop is good

now it seems good !!!!!

but when i click to display more products in a selection the display more has lost the filters and display products that are not in the selection

have you seen this problem ?

it seems that this happend when Product Number Per Page is the limit , exemple when the product number of Page is 12 the system after continue but without the list of selection on product 13, if i change product number of page to 48 for example the bug starts at product 49

ok let me know please when you have found, thanks a lot

hello Fred , no, now when you click on display more products, the system answer "impossible de charger plus de produits" traduction "impossible to load more products"

you can test on mobile , for example go to cameras and on filters , select in "type de focale optique" select "varifocale motorisée" you have more than 100 products , after 12 products , button "afficher plus de produits , you click on and message in red "impossible de charger plus de produits"

it seems that the next page can't be loaded with the filters even if you don't do filters same problem after 12 products

ok Fred try to find this problem , soon

HELLO FRED I HAVE TESTED , now we have all the products, but after 12 the selection done by the filters is not good , after 12 products , the selection of the filters are loosed and the system display products but not the selection sorry, you are near but ….

hello Fred please try on a mobile, actually problem, i suppose that you do test, and that's why the system don't work on mobile