• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 17.01.25, 18:12
  • Opened by: Carlo Miano

Ticket #25923 - category page miniature configuration

I need to understand where to configure the category page thumbnail. whatever I do the category page does not change the thumbnail. please help me

Comments

Fred 17 Jan 2025, 21:07

Hi, Carlo.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office to see how you have it configured

Carlo Miano 19 Jan 2025, 18:30

dear Fred I fill out the necessary fields in my profile.

Carlo Miano 20 Jan 2025, 23:38

Hi Fred, I follow your tips. I try to change the field of "product image type" but nothing change on front end. I had already done this step before open ticket. Tomorrow morning I will ask the system administrators to disable all server caches. I'll write you soon

Carlo Miano 23 Jan 2025, 17:18

Hi Fred nothing.
we disable the server caches, but the front end don't visualize the choice about miniature image. please help me

Fred 23 Jan 2025, 21:20

But as I can see you have the same layout as selected https://mega.nz/file/NRoDWKRB#SL5lW1lL1Z3Hcgy2Yz7rsqXf_RqQYcrI-zQQR1l342A or you mean something else?

Carlo Miano 24 Jan 2025, 10:10

Hi Fred when i chose different "product image type" the template don't change anything. example: small_default vs medium_default.
I don't know why the miniature medium_default have a double white stripe over the image. So i want change the miniature image in the template with large_default. tnx

Fred 24 Jan 2025, 21:44

large_default, medium_default, and so on is just an image size that you can see and configure in the Images Settings. But you don't really need to change anything there because everything is already configured

Carlo Miano 27 Jan 2025, 23:46

hi Fred I regenerated the thumbnails by eliminating the old ones from image setting and everything works now

Fred 28 Jan 2025, 00:24

Great!