• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 04.04.25, 12:16
  • Opened by: DABO Comunicacion

Ticket #26024 - Shop URL in menu redirecting home

Hello.

I have the menu integrated into my header. The shop menu displays correctly with all its categories and subcategories, but if I click on the menu, the parent category of “shop,” this link redirects to the home page.

How can I fix this?

Attachments:

Link.jpg (85.4 KiB)

Comments

Fred 04 Apr 2025, 23:44

Hi, DABO Comunicacion.
But where do you want to be redirected?

DABO Comunicacion 06 Apr 2025, 00:29

The menu item takes me to the home page of the website, not to the store page (catalog page with its categories, products, etc…).

It should take me to the store page, where I see all the categories, products, etc…

Fred 06 Apr 2025, 21:30

Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office to let me see your configuration