• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 23.06.13, 22:45
  • Opened by: Maciej
  • Closed by: Alex
  • Closed on: 26.06.13, 18:09
  • Reason: Fixed
  • Comment: You are welcome our dear customer :)

Ticket #904 - Social Media problems

Hi,

My twitter messages disappeared so I upgraded the twitterwidget to the newest cersion 1.1 but it still doesn’t work - it shows “loading tweetes” command. I think I’ve made everyrhing correctly.

Other thing is the problem with facebook module, I’ve also upgraded it to the newest version, because it stopped showing profile image. The problem is that I still can’t see the proflie image.

Can you help me solving these problems?

Comments

Alex 24 Jun 2013, 14:20

Hello.
Facebook. I think you have wrong login name EpapierosShopPL

Here is example
https://www.facebook.com/promokit.eu

promokit.eu - is the login page name

2) Twitter. Marek soon will answer to you

Maciej 24 Jun 2013, 14:34

now it works fine :)

Marek 24 Jun 2013, 15:04

Hello Maciej.
I just tried to do something with your issue, but nothing. It’s strange because this module works fine in our server and many others of our customers. I suppose it’s some settings of your server (.htaccess or php.ini) doesn’t allow to run the module script. Could you please ask a help in your hosting provider, maybe thay can see some errors in logs, or something else.

Maciej 25 Jun 2013, 14:58

Hello Marek,
My hosting provider told me that logs don’t show errors. He told me to give him detailed required configuration of php.ini for these module and he’ll check where the error is. Could you tell me how can I get this information?

Marek 26 Jun 2013, 09:31

There is an error: http://e-papieros.shop.pl/modules/twitterwidget/data.php 500 (Internal Server Error)
But it’s strange because data.php file is exist by that path. I suppose something blocking it, but I don’t know what.

Maciej 26 Jun 2013, 10:11

Hello,

now there is a problem on my product page.

there is an error in blockwishlist:

Notice: Undefined index: isLogged in /home/virt102048/domains/e-papieros.shop.pl/public_html/cache/smarty/compile/a14c7411c4fa161c25bb0472e99ca87849eca711.file.blockwishlist-extra.tpl.php on line 28

Notice: Trying to get property of non-object in /home/virt102048/domains/e-papieros.shop.pl/public_html/cache/smarty/compile/a14c7411c4fa161c25bb0472e99ca87849eca711.file.blockwishlist-extra.tpl.php on line 28

Please, help

Marek 26 Jun 2013, 10:15

I just fixed it. Please check

Maciej 26 Jun 2013, 10:18

Now there is a problem with adding product to cart. There is an error information and cart doesn’t work properly. But products are added to cart. Please, help.

Marek 26 Jun 2013, 10:20

When this issue appeared? Could you please switch to default prestashop theme and check this issue in it?

Maciej 26 Jun 2013, 10:23

it appeared few minutes ago, I haven’t changed anything. Please help me, because I’m waiting for orders. It works fine in default theme.

Marek 26 Jun 2013, 10:30

Fixed.

Maciej 26 Jun 2013, 10:35

Thank you very much :) What caused this problems? Will they not appear in future?
There is still also small bug, when I’m adding product to cart, product image doesn’t appear in cart in right top corner.

Maciej 26 Jun 2013, 10:47

Now my header is changed :) Will you bring it back or need I to do it myself?

Marek 26 Jun 2013, 10:47

Please wait I’m working on this.

Marek 26 Jun 2013, 10:49

Please check, now all should be fine.

Maciej 26 Jun 2013, 10:56

Yes, now I can see the images in the cart, but my header has changed. There was an information about discount and contact details. That is added at the end of blockcart.tpl file, but now it doesn’t appear.

Maciej 26 Jun 2013, 11:10

Ok, now it’s great. Maybe you can help me also with the related products on page with also bought products, like this: http://e-papieros.shop.pl/liquidy-o-pojemnosci-10ml/119-e-liquid-blue-mist-10ml-m.html. There is a scroll bar right to the related products. At the page with only related products, like this: http://e-papieros.shop.pl/e-papierosy/118-joyetech-evic.html it works properly.

Alex 26 Jun 2013, 13:06

Hello. Fixed

Maciej 26 Jun 2013, 14:13

Thanks for your help guys :)