• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Alex
  • Private: No
  • Open Date: 25.02.16, 22:46
  • Opened by: caroline
  • Closed by: Kate Support
  • Closed on: 09.03.16, 11:49
  • Reason: Closed
  • Comment: Glad to help!

Ticket #9246 - display of product pages on smartphone

Hello,

I saw a disturb thing when i tried display my website on smartphone,
On product pages the order of “item” display like this : image of products, associated products and just after, the name & description of the product.

I think is very disturbing and should be : image, name/description and after…the associated product otherwise the client is confuse by other product images.

How could I arrange that ?

see pic, excuse my english

Cheers :)

Comments

Kate Support 26 Feb 2016, 09:12

Hi Caroline,
Unfortunately there’s no easy way to do that. Please check the screenshot http://c2n.me/3uPikC6
The product page consists of 2 columns. Left column includes product image, thumbnails and Related products carousel.
Left column loads first on the mobile screen, then goes Right column.
There’s no option to break the left column in two parts and load the right column content in between.
You can either left it as it is or disable Related products carousel for mobile screens.

caroline 07 Mar 2016, 17:10

Hi Kate, thanks for you response I Will disable it for smartphone to avoid this confusion.

I have no feedback from Alex for my other ticket do you know if all is ok for him ?

Bests, Caroline.

Kate Support 07 Mar 2016, 17:41

Hi, sorry for delay.
Alex have seen your issue and will answer you soon.

caroline 09 Mar 2016, 11:09

Thank you Kate I heard of him :) I’ll close this topic.

Bests, Caroline.