- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 06.10.21, 15:09
- Opened by: Naranco Tecnologica
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22384 - WCAG accessibility requirements
Greetings. We have purchased the Alysum - Premium Prestashop AMP Theme and we are having problems on two points:
- The headers are not properly headed and we can’t modify them. Specifically, we want to modify the h4, since right now there is h1, h2, h3 and h4, without h2 and h3 having content.
- The forms are incorrect, as they do not have “label for” or “title” tags. We do not know how to modify it with code.
Thanks
Comments
Hi, Naranco Tecnologica.
Please give us more information where exactly missed WCAG attributes
Perhaps we have not assigned the ticket title correctly. The problems we need to solve are the two listed above:
- The nesting of headings. We need it to go from H1 to H2, not directly to H4, as the default template does, even though H2 and H3 are empty. We need to modify it in the front page, categories, articles and the rest of the web pages. It is the most URGENT.
- The forms are incorrect, as they do not have “label for” or “title” tags. We do not know how to modify it with code.
Attachments:
WhatsApp Image 2021-10-06 at ...(76.8 KiB)1. Please give me a link to a page which I can test out to see the issue
2. Also need a link to see that form
Please also fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
We provide you with the data you request from us via the profile form.
Ye, I see. We will check that out and provide a solution soon
The issue with headers should be fixed.
As for the form, I can’t find where is the issue
Thank you very much. On the other hand, we have a problem with duplicate ID and duplicate attribute, which also gives us an error in the
W3C validator and we can’t find how to fix it, could you help us with this?
Hello again, could you please tell us where is the option to add the alternative texts (alt) in the images of the website that are in the banners and sliders of the page? Thanks
As for the headers, H2 and H3 are still empty, which was our initial problem. Attached is a screenshot.
Attachments:
Document Outline from https__...(95.4 KiB)What service do you use to make that test?
This https://validator.w3.org/
I have updated following files
where H6 tag replaced with SPAN and H3 changed to H2
Hello, while analysing the H error with this tool https://chrome.google.com/webstore/detail/web-developer/bfbameneiokkgbdmiekhjnmfkcnldhhm?hl=es, the same error continues to appear. In fact, nothing has changed with respect to the screenshot we attached last day (we attach again the screenshot with the current status).H with “missing heading” should not appear.
Attachments:
Document Outline from https__...(107.9 KiB)1. You have valid rich snippets as I can see here https://take.ms/dvrpw. There are some unnecessary things are missed like a brand name or EAN18 number, but seems you just need to add missed information in the product options
2. Every H4 tag is changed to H2 as requested https://take.ms/WlXaS
Good morning. We have checked the website again, and the result is identical to the one that existed when we first wrote this ticket. In fact, the best ones you had made last week have disappeared. Please find attached in three documents the initial state, the state after your first intervention and the current state. Is there any way to fix it?
Thank you
Attachments:
Document Outline from https__...(89.1 KiB)Document Outline from https__...(104.6 KiB)Document Outline from https__...(125.6 KiB)I don’t understand how that’s possible,
Right now in the source code of page you can see H2 tags, here is the screenshot https://take.ms/XjKgW Maybe that’s some cache, I have no idea
Good morning. We’ve managed to fix it, no need to do anything else. Thank you for everything
Great! You are welcome!