- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 01.12.23, 15:48
- Opened by: Pedro Vives Aguilar
Ticket #25094 - Undefined error on product page when selecting colour or quantity
When selecting an attribute or quantity on the product page this error occurs
Comments
Hi, Pedro Vives Aguilar.
Try following CSS fix to hide it
.product-add-to-cart .alert {display:none}Good morning!
Thanks for your answer, we don't want to hide it, we want it to work and not give errors, because the thumbnails don't change when changing the combination and the console shows a js error.
Thank you very much
The issue has been fixed. Please test to confirm the change
Updated file is
Good morning! No, it's not working, it's not changing the thumbnails when you change combination and it keeps giving the error in console
Yes I see an error in console, but I don't see any issues in front page. There thumbnail remains the same
The thumbnails should change when the combination is changed.
Can we switch to Classic theme to see how it works there?
No, the website is in production already, but you can see how the images change in the combination here, which is the same configuration, prestashop version and theme: https://designdistrikt.ch/de/boxspringbetten/2349-36420-boxspringbett-palazzo-mit-topper-stauraumfunktion.html#/101-grosse_betten-140_x_200_cm/225-material-strukturstoff/482-farben_sofa_beds_neu_21102023-strukturstoff_weiss
Yes, I see, I just want to figure out where the issue is coming from. And I can't reproduce the issue neither locally nor on demo server
Okay, I made a backup just in case, try now switching the themes
It works now, it was a server error, thanks!
Great! You are welcome