• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 24.03.24, 13:14
  • Opened by: Florian Appenrodt

Ticket #25435 - Issue with Breadcrumbs Display on Mobile Devices

Dear Promokit Support Team,

I am writing to report an issue I have encountered with the display of breadcrumbs on mobile devices while using your theme.

Currently, I have observed that the breadcrumbs are not being displayed on mobile devices. This inconsistency in the display affects the overall user experience and navigation on my website. As breadcrumbs play a crucial role in helping users navigate through the site, it is essential to ensure their visibility across all devices.

Could you please provide guidance on how to configure the breadcrumbs to be displayed consistently across all devices, including mobile devices? Any instructions or assistance you can offer to resolve this issue would be greatly appreciated.

Thank you for your attention to this matter. I look forward to your prompt response and assistance in addressing this issue.

Best regards,



Fred 25 Mar 2024, 09:53

Hi, Florian.
Yes, breadcrumbs are hidden of mobile screens because of lack of space. I can make it work for you
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your FTP Server

Florian Appenrodt 28 Mar 2024, 10:20

Hi Fred,

Thank you for your prompt response to my query. I've updated the requested information in my profile accordingly.

Please let me know if anything else is required.

Florian Appenrodt 28 Mar 2024, 10:23

Could you confirm if the theme will remain updateable after the changes? It's important for us to maintain the ability to apply future updates.

Fred 28 Mar 2024, 16:26

The issue has been fixed. Please test to confirm the change https://take.ms/DG1OK Yes, I confirm we have added that fix into the theme

Florian Appenrodt 02 Apr 2024, 15:07

Hi Fred,
thank you very much for your quick help.

Fred 02 Apr 2024, 15:42

You are welcome!