• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 07.05.26, 14:16
  • Opened by: Alhemitzar Studio

Ticket #26502 - Serbian (sr-CS) translations not applied — theme strings remain in English

Theme-level UI strings are not being translated to Serbian (sr-CS) regardless of the method used. The following strings remain in English on the front-end: Cart, My Compare, Search, Account, Sign In, My Favorites, My Products.

Methods attempted:

METHOD 1 - Back Office translation editor:
International → Translations → Modify translations → Theme translations → Alysum → Serbian
Strings were edited and saved. Changes do not appear on the frontend.

METHOD 2 - Direct XLF file editing on the server:
Translation files edited directly on the server at:
/public_html/translations/sr-CS/
Files edited include: ShopThemeActions.sr-CS.xlf, ShopThemeCatalog.sr-CS.xlf, ShopThemeGlobal.sr-CS.xlf and others.
Files are saved correctly on disk but changes are not reflected on the frontend.

METHOD 3 - Translation folder created inside theme directory:
A sr-CS folder was created inside the theme’s own translation directory and XLF files were added there. The theme does not pick up these files either.

None of the above methods have any effect. The store frontend continues to display original English strings.

Environment:
- PrestaShop: 9.1.0
- Theme: Alysum (Child theme)
- PHP: 8.2
- Store URL: tokatli.chemajka.com

Comments

Fred 07 May 2026, 23:03

Hi, Alhemitzar Studio.
We have over 15 years of experience with PrestaShop, and its translation system has remained one of the strangest parts of the platform throughout all this time.

But, I just tried to translate your header and it seems to work - https://mega.nz/file/NMRR1DIL#Qsu_Hw9joMovbLlZiNQ33ckfA9VpeDYjoeIImEE1fjA