• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 22.06.26, 12:37
  • Opened by: franco orlando

Ticket #26523 - Alysum Ecofood Theme – Layout discrepancies and compatibility issues on PrestaShop 9.1.4 / PHP 8.4

I am experiencing several issues with the Alysum Ecofood theme installed on a PrestaShop 9.1.4 store running PHP 8.4. link: biosballo.sviluppo.host

The Ecofood demo has been selected and configured, but the frontend appearance differs significantly from the official demo

The following discrepancies have been identified:

The homepage layout does not match the demo. in particular, category and product layout. Typography, styling, and visual hierarchy differ from the original design. Certain widgets/modules appear not to be loaded or configured as expected.
Responsive behavior is inconsistent compared to the demo.
There may be compatibility issues between Alysum and PrestaShop 9.1.4 / PHP 8.4.

According to the Alysum documentation and release information, recent versions of the theme include compatibility updates for PrestaShop 9 and related modules.

Please provide instructions to correctly import all demo data, layouts, widgets, Elementor/Creative Elements templates, and theme settings.

Thanks and reagrds

Comments

franco orlando 22 Jun 2026, 12:44

Please find attached two screenshoots

Attachments:

Screenshot 2026-06-22 at 12-4... (1.83 MiB)
Fred 22 Jun 2026, 22:16

Hi, franco.
We already have a fix for the warning you have inside the product listing which will be released in the next theme version 9.4.0.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office and FTP Server to let me apply it and check what's wrong with the slider

franco orlando 23 Jun 2026, 12:49
franco orlando 23 Jun 2026, 12:51

Hi Fred, can I send the information in private mode?

Fred 23 Jun 2026, 23:05

You can just fill in the form in your profile https://support.promokit.eu/myprofile