Ticket #26550 - Multiples errors on fresh install multistore

Hi, I have some errors with a fresh prestashop install, multistore.
Prestashop 9.1.5, php 8.5, theme alysum 9.4.1.

When I want to edit/launch creative elements: Fatal error: Uncaught Error: Undefined constant “_PS_ADMIN_DIR_
I fix it with Tools::redirect(urldecode(Tools::getValue(’redirect’))); in preview.php

Then the redirection is wrong:

Adresse introuvable

Firefox ne peut pas se connecter au serveur à l’adresse module.
Vouliez-vous plutôt ouvrir www.module.com/creativeelements/preview?id_employee=1&adtoken=&redirect=%252FA[…]

I tried some fixes with chatgpt, but at the end there are still issues about the multistore admin redirection.

Anyway, will you update the creative elements module ?
Thanks.

Comments

Fred 19 Sep 2026, 08:22

Hi, Dissidence Scooter Shop.
Thank you for your report. We will check that as soon as possible and back to you with an update

Fred 19 Sep 2026, 11:01

I just tested it out and can not reproduce the issue.
I have installed PS 9.1.5 with php 8.5 → https://mega.nz/file/4VxmQarJ#_KQAakog9wNbFFTPDYLBhBI1DpPQRTURiw3eLbR2nZk

Then I navigate to Creative Elements → Saved Templates and click Edit one → https://mega.nz/file/MJA3CS6L#ERVDOcCzrUj0UxIMdTXZMrEFs-97Uj799bXbopz8yoU - as you can see it works

Please let me know if I missed something, or provide additional detail how to reproduce the issue

Fred 20 Sep 2026, 09:09

The 9.4.2 is not released yet, but at this moment it's the same as 9.4.1 with just small CSS fixes.
As for the Multistory, I just enabled and creates one more store → https://mega.nz/file/ZUAnGZgT#quzOSdW3oYMhqMoiAbgGDJE7T-tvH_zryRdDOujeNh4

But do not see that issue